Online Return Policy: GEAR:30 will accept returns of new product that is in re-sellable condition within 30 days of the date of purchase for a full refund. Used or damaged product will not be accepted, except in cases of warranty. The customer is responsible for paying return shipping
Warranties: Used items may not be returned, except in the case of a warranty. Warranties will be handled on a case-by-case basis at GEAR:30’s discretion. If you have a potential warranty, before returning any product, please contact GEAR:30 by calling 801-732-5870 or email [email protected]
Notice: Due to safety reasons, GEAR:30 will not take returns on climbing gear, mounted skis, and helmets of any kind, even if these items appear to be unused.
Instructions for Returns:
Please send returned product to:
1931 S Washington Blvd
Ogden, Utah 84401
Please include a note with your name and address and a sentence or two explaining your reason for returning the product. This will simply help speed up the return/refund process and ensure we refund the correct person.